How to book your tour?

Contact your very own trusted and expert travel agent

We encourage you to book with your very own expert and trusted travel agent. Not only will your agent be able to assist and advise you for allied services of flight tickets, overseas medical insurance and visas, he will also be a great resource to understand your requirements and help you make the right decision of the tour or destination you wish to travel to.

You can make all payments to your agent who will pay us or our authorized General Sales Agent in your country on your behalf. All bookings will have to be accompanied with the Booking Form duly signed ( one per party ) by you.

Visa

You must be in possession of necessary VISA. The cost of these visa is not included in your tour price. It would be best to check with your travel agent and the consulate nearest to you for advice and information. Please ensure that your travel documents are ready in time for departure.

What your Tour Price includes on your Escorted Tour?

• Accommodation at the hotels mentioned or similar.
• Services of SOTC Tour Managers or local representatives.
• Meals, Coach tours, transfers, entrance fees, sightseeing and surface transportation as mentioned in the itinerary.

What your Tour Price does not includes on your Escorted Tour?

• Passport, Visa charges and Airport Taxes.
• Cost of Air Tickets required to participate in the tour.
• Porterage at hotels, apartment, airport and seaports, tips, insurance, laundry, wines, mineral water, telephone charges and all items of personal nature and also food and drinks not forming a part of the group menus.
• Any increase in the rate of exchange leading to an increase in all land arrangements, which may come into effect prior to departure.
• Anything not specifically mentioned in "Tour Price Include" section.

Our General Sales Agents (GSA's)

You can book with any of our authorized representatives. The list and contact details of all our representative offices world wide is provided under "Our Offices Worldwide".

You can make all payments to our GSA who will pay us on your behalf. All bookings will have to be accompanied with the Booking Form duly signed ( one per party ) by you.

On our Toll Free Service from USA

If you are residing in the USA you can call on our toll free reservations line 1 - 877 - 827 - SOTC (7682) and book your holiday with one of our expert Holiday Counselor. The booking fee will be charged to your credit card. Feel safe and secure to provide us with your credit card details. We accept Master and Visa cards. We do not charge any Credit Card Service Charges on the booking fee.

All bookings will have to be accompanied with the Booking Form duly signed ( one per party ) by you. The same will have to be couriered to our office in New York along with your tour details. You will receive the Cover Note to be sent from the Holiday Counselor on booking.

The balance payments will have to be made by cheque and the same will have to be couriered to our New York office. You will receive the Cover Note to be sent from the Holiday Counselor on booking.

On our Toll Free Service from USA

You must complete and sign the official SOTC Booking Form enclosed in this brochure, which gives the Booking Conditions of the Tour.

Please complete one booking Form per party.

Along with the Booking Form, please enclose a non refundable deposit interest free amount of US $400 per person (Adult/Child). This said deposit amount would be adjusted towards the cost of the tour.

All cheques must be made payable either to your own Travel Agent or Kuoni Travel (India) Pvt. Ltd. and sent to SOTC's General Sales Agent, nearest to you.

For passengers booking from USA, all cheques must be made payable to your own Travel Agent or Kuoni Travel (India) Pvt. Ltd. and mailed along with your booking form duly filled and signed to SOTC, PO Box 11756, New Brunswick, NJ 08906-1756.

Within a few days you will receive the SOTC Invoice and an Official Receipt.

Your SOTC Invoice is a written confirmation of your Tour. However it is not valid for travel on the Tour.

 

Time Limit

We would be happy to hold seats on the Tour of your choice provisionally, on a time limit of 4 days (Subject to availability of seats on that tour).

In order to secure your reservations on a definite basis, you would be required to complete the Booking Form and pay a deposit of US $400 per person (Adult/Child), towards the cost of your tour, within 4 days.

 

Balance Payment

Balance payments towards the cost of your Tour and Booking Form must reach us at least 30 days prior to the departure of your Tour.

On payment of the balance amount in full you will receive your Final SOTC Invoice with an official SOTC seal. This Invoice will be valid for your Travel on the tour. Your Final documents can only be issued, upon receiving your balance payment & the Booking Form. There will be delay in issuing your final documents, unless Full Payments and the Booking Form is made in the stipulated time.

Please ensure that full and final payment along with the Booking Form reach us 30 days prior to the departure of your Tour. If it does not, this would result in cancellation of your seat on the Tour. We will then be constrained to levy Cancellation Charges.

 

SOTC Invoice

Your Final Invoice entitles you to travel on the Tour, and must be presented by you to the SOTC Tour Manager/Local Representative on the first day of the Tour.

No services will be provided, if the Final SOTC Invoice is not in your possession.

Optional Booking

Pre / Post Tour Accommodation / Add on Package / Eurostar Reservation etc. are available to you at special rates. Please ensure that you request for the same, with your Travel Agent/General Sales Agent at the time of booking your Tour.

 

Ammendments

A transfer from one Tour to another will be treated as a cancellation from one Tour and a fresh booking on another. Therefore Cancellation Charges will apply.

 

Cancellations

If circumstances make you cancel your Tour, the cancellation must be intimated to us in writing. As per this Booking Conditions of the Tour we are constrained to levy the following Cancellation Charges.

 

When a Cancellation is made Charges:

30 days or more prior to the departure of the Tour or for non payment of the Balance amount	US $ 400
29 to 15 days prior to the departure of the Tour	50% of the Tour cost
14 to 03 days prior to the departure of the Tour	75% of the Tour cost
In case you are a "No Show" on the Tour	100% of Tour cost

 

SOTC reserves the right to cancel any Tour prior to the departure, without assigning any reason. In such situation we will book the passenger on a different tour date. Incase if the alternate tour date is not acceptable, we will refund all monies paid by you, but no compensation are payable. SOTC cannot take responsibility for any cost or any fees relating to the issuance and/or cancellation of air tickets or other arrangements not done through SOTC.

 

Cancellation Fee Waiver

Booking Fee Protection for US$ 69: In the event of one or more European country not granting you a visa this unique scheme protects your booking fee of US$ 400.

Tour Cost Protection Plan: In the unlikely event of you cancelling the tour this scheme protects you against the cancellation charges that would be levied as explained in the cancellation details. The protection is of 75% of the tour cost and subject to cancellation being initiated in writing up to 05 days before the departure date. Cancellation under 05 days to departure will be charged as per Cancellation Policy.

Note:Booking Fee Protection is applicable only against proof of document of a visa application refused.

 

Refunds

Refunds (if any) for amendments and / or cancellations will be paid directly to you by SOTC/the Travel Agent/ General Sale Agent through whom you have forwarded your payment to us. It would take a least 30 days to process refunds.

There is no refund payable for any Unutilized Services (e.g. Meals, Entrance Fees, Optional Tours, Hotels, Cruise etc).

Download Booking Form